Aquatic Program Leader / Department of Parks and Recreation
Job Description
This Aquatics Program Leader is responsible for carrying out the day-to-day operations of assigned Aquatic Center(s), planning and scheduling programming, and activities for clients, as well as completing and maintaining records, such as class registrations, attendance records, deposits and financial reports and facility usage. Additionally, the incumbent will be responsible for assisting with the internal staff and programming offered in public trainings through organizations, assessments and implementations
Essential Duties
- Instructing clients on the fundamentals of the assigned Parks and Recreation programs
- Assisting citizens with questions and concerns regarding Aquatic Programming
- Assisting with marketing assigned programs by speaking at events, distributing flyers, and writing newsletters
- Processing registration forms and completes refund requests
- Assisting in evaluating the operations of assigned programs
- Maintains records and other documentation regarding daily program activities and operations such as class registrations, attendance records, deposits and financial reports, and facility usage
- Engaging in daily public interactions with patrons and external entities to create lasting relationships and positive customer experiences
- Engaging in maintaining ongoing internal communications through various forms, such as email, phone, and other technologies
- Assisting with instructor and staff scheduling across sites and differing programs, in a manner that maintains safety and quality of service
- Working towards positive and engaging staff experiences to maintain staff retention and morale, to drive quality of service and maintaining staffing numbers with high levels of experience
- Performing other duties of a similar nature or level
- Assisting with staff trainings, volunteers and Community Partners by engaging in presentations, verbal and written communications, as well as guiding groups or individuals
- Participating in staff meetings, Community Partner meetings, etc.
- Engaging in forward facing interactions with customers and other departments
The grade for this position is grade. Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
- Associate degree in parks and recreation AND
- One year of parks and recreation, pool operator, aquatic facility operator experience
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
- Valid Driver’s License
- The following certifications are required (within 1 year of hire). Please attach the certifications to your application:
- CPR Certification
- First Aid Certification
- Lifeguard Training Certification
- Water Safety Instructor Certification
- Pool Operator/Aquatic Facility Operator Certification
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here.
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlanta’s Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.