Job Description
The Telehealth Technician prepares telehealth units for installation and de-installation in client's homes. This position, also, provides education in the use of equipment and troubleshoots the units, as required.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Position is NOT Remote.
This position may require weekends and some holidays.
Cleans telehealth units, checks units to ensure they contain all components and prepares units for assignment.
Educates patients and caregivers in-person and by phone on the use of telehealth units.
Installs telehealth units in the client's home.
Provides troubleshooting and maintenance for telehealth units, contacting vendor as required.
Ensures proper documentation of delivered equipment.
QUALIFICATIONS
High School Diploma/GED - Required
Driver's License - Required
Auto Insurance - Required
Cardiopulmonary Resuscitation (CPR)- American Heart Association - Required
1 year Customer Related Employment Experience - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.