Extended Reality Development Lead
Job Description
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The XR Business Development Manager is a senior individual contributor who leads the business development, governance, and operational coordination of Extended Reality (XR) solutions supporting both Trucks Academy and Volvo Group University (VGU) in North America. Reporting to the Director of Training Operations, this shared services role supports training for the dealer distribution network and Volvo Group employees across the region. The role owns the intake, prioritization, and project management of XR initiatives across technical, sales, aftermarket, leadership, and functional learning domains, ensuring solutions align to business needs, learner experience goals, and enterprise learning strategy.
This role serves as the primary business lead for XR solutions in the region, coordinating hardware availability, infrastructure readiness, stakeholder alignment, and solution execution at scale. The XR Business Development Manager acts as product owner across the learning lifecycle and project manager during development and deployment, partnering closely with global XR technology teams, local DigIT teams, subject matter experts, business leaders, learning teams, technology partners, and vendors to deliver effective XR-enabled learning experiences for dealer audiences and approximately 20,000 Volvo Group employees in North America. The role is accountable for managing processes, tools, governance, budgets, vendor relationships, and cross-functional execution to drive measurable business and learning impact.
Key Responsibilities
XR Portfolio Strategy & Governance
- Develop and manage an XR solutions portfolio aligned to Trucks Academy priorities, VGU learning strategy, and regional business capability needs across North America.
- Serve as the primary intake and triage point for XR use cases, guiding stakeholders toward the right immersive learning and performance support solutions.
- Identify, analyze, and prioritize new XR opportunities that support technical, commercial, aftermarket, leadership, functional, and employee development objectives.
- Establish governance, decision rights, stakeholder cadences, and change control processes to ensure alignment, transparency, and business relevance.
- Translate business capability gaps into actionable XR recommendations, roadmaps, and deployment priorities.
XR Solution Development, Deployment & Dealer Enablement
- Lead business development strategies for XR solutions that enhance learning effectiveness, scalability, and learner engagement.
- Act as business lead and project manager for XR initiatives, coordinating requirements, timelines, risks, dependencies, and partners.
- Lead and manage dealer relationships to support successful deployment of XR solutions and capability build-out across the retail network.
- Partner with dealer stakeholders, sales areas, and field teams to ensure operational readiness and strong adoption of XR-enabled learning.
- Gather dealer feedback and performance insights to continuously refine deployment strategies and improve business impact.
- Drive deployment readiness including communication, stakeholder alignment, and go-live planning.
Hardware, Infrastructure & Operational Coordination
- Coordinate XR hardware planning, logistics, and lifecycle management.
- Ensure deployment readiness, maintenance, and infrastructure support across the network.
- Partner with IT and operations to maintain standards for accessibility and usability.
- Manage vendors, tools, and processes required to sustain XR delivery at scale
Who are you?
Qualifications & Experience
Experience
- 5+ years of experience in XR, learning technology, business development, or related field.
- Experience leading cross-functional initiatives and deployments at scale.
- Experience working with dealer or distributed networks preferred.
- Demonstrated AI fluency, including use of AI tools in learning, content, or performance support environments.
Ready for the next move?
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Mack Trucks is part of Volvo Group. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.