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AAA-The Auto Club Group

Business Consultant

MI-Admin Office Building (AOB)Posted 3 days ago
Full-timeonsite

Job Description

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:



 

Location Details:

Hybrid

Position Schedule / Shift:

Monday – Friday, 8am – 5pm

Position Summary:

Serves as a business function expert on one or more teams, representing the operational interests of one or more business units.  Identifies various business aspects of projects that may need modification during changes in the project’s design and development.  Provides guidance/training to other team members/business partners to improve performance.  Develops and analyzes data models and reports and prepares recommendations for management review.  Conducts application/technology demonstrations and briefings to various groups and levels of management.  Provides expert advice, guidance and counsel to team members/business partners.  Leads activities related to conducting complex analysis, evaluating alternatives and making recommendations for innovative and effective business solutions.  May lead a team of individuals to complete specific project tasks. 

Develops project/business objectives, requirements and cost benefits as projects/business plans are initiated.  Updates status of project/business solution to management over the course of the project.  Develops, reviews, revises, and updates documentation pertaining to project/business activities (e.g., specification documents, on-line help, testing of processes/product lines, procedures, etc.).  Coordinates, develops and defines test strategy/approach for department/project (e.g., unit, system, acceptance testing).  Provides expertise and makes recommendations regarding changes/enhancements to applications/technology across multiple business areas.  May act as a liaison between assigned department/project and internal and external contacts.

Qualifications:

Required

Education:

  • High school diploma or equivalent

Experience:

  • Project coordination and/or leadership experience

  • Business planning and consulting

  • Researching, analyzing, identifying and resolving moderately complex to complex business problems

  • Participation on project teams

  • Developing data models using spreadsheet applications

  • Analyzing data models/reports and preparing recommendations form management review

  • Providing guidance to less experienced staff/team members

  • Preparing written proposals/reports

Knowledge and Skills:

  • PC software applications (e.g., Word, Excel, PowerPoint, Access ,Visio, MS Project)

  • Project management tools (GANTT, Pert charts, Project Professional, MS Project, etc.)

  • Planning, organizing and decision making

  • Analysis, compilation and interpretation of data

  • Preparation and presentation of materials

  • Achieving stated objectives within designated timeframe

  • Explore alternative approaches to existing processes and project objectives

  • Perform a variety of concurrent activities

  • Work with others in a team environment

  • Excellent oral and written communication skills to include report generation and presentation of major reports

Preferred

Education:

  • Bachelor's degree in Business Administration, Finance, Computer Science, Operations Research, Information Technology or related field

  • PMP Designation

  • Related professional or technology certification/designation

Experience:

  • Experience with Sabre and/or other travel technology systems

Knowledge and Skills:

  • Knowledge of Salesforce and Axis

Work Environment:

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits including PTO, paid sick leave, etc.).

Compensation

Business Consultant will earn a competitive salary of $68,000 - $75,000 annually with annual bonus potential based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

  • Medical plans with multiple coverage options, including HSA eligibility

  • Prescription drug coverage

  • Dental and vision benefits

  • Employee Assistance Program (confidential support services)

Financial Protection & Insurance

  • Company-paid basic life insurance

  • Optional supplemental life insurance and dependent coverage

  • Short-term and long-term disability coverage

  • Critical illness, accident, and pet insurance options

Retirement & Savings

  • 401(k) plan to support long-term financial goals.

    • 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax

    • Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting

    • Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service

  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options

Time Off & Leave

  • Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment

  • Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements

  • Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month

  • Paid Holidays:

  • Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules

  • Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules

  • Paid leave programs, including parental, bereavement, jury duty, and military leave

Career Growth & Education

  • Tuition assistance (up to $5,250 annually; 80% covered by ACG)

  • Professional certification support with 100% reimbursement for eligible programs

  • Opportunities for career development and advancement

Additional Perks

  • Complimentary AAA membership with roadside assistance and travel discounts

  • Adoption assistance program

This position is expected to remain posted through 07/31/2026; however, it may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Business Consultant at AAA-The Auto Club Group | Renata