Overview:
To provide efficient friendly customer service at all times and to maintain a clean, professional top quality bar.
Responsibilities:
Properly set-up and maintain a clean efficient service area of the bar throughout the shift
Perform our guest services by using the Moments of Service guidelines
Responsible for ringing orders into Micros, and delivering orders to the table
Continually check back with guests
Keep all supplies stocked
Clean, clear and reset service areas
Protect the hotel from liability with regard to over serving guests
Complete all duties as assigned by manager
Assist bartender when needed
Ensure tables are set up properly
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Attend all designated staff meetings and training sessions
Familiarity with food and drink menus
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
Must be 18+ years old
Previous serving experience preferred
Must be able to work a flexible schedule including weekends and holidays
Ability to stand, walk, ascend/descend stairs and work outside at time
TIPS and Food Handler certifications are preferred and required to obtain
Candidates must be able to speak fluent English