Business Development Manager (Cleveland, OH)

We are seeking a driven and customer-focused Business Development Manager to join our Specialized Recruiting Group team in Cleveland, Ohio. In this role, you’ll generate new business, grow existing client relationships, and promote SRG’s services across a variety of professional disciplines. You’ll work closely with the Managing Director and Recruiting team to ensure clients receive exceptional service and talent solutions.

SRG, a division of Express Employment Professionals, is a professional search and staffing firm that partners with businesses to deliver high-quality talent in areas such as IT, Engineering, A&F, and Business Services. Backed by the resources of an international staffing leader, SRG combines local ownership with industry specialization to deliver workforce solutions for our clients and career opportunities for our candidates.

At SRG, we are passionate about helping people succeed—whether it's the professionals we place or the clients we serve. Join our team and play a pivotal role in connecting top talent with meaningful career opportunities.

 

This position is based in our Cleveland, OH office and requires on-site attendance five days per week, as well as regular time spent in the market meeting with clients.

 

RESPONSIBILITIES

Business Development & Client Acquisition

• Identify and pursue new business opportunities through outbound prospecting, networking, referrals, and community involvement
• Conduct client meetings (virtually and in-person) to understand workforce needs and present tailored solutions
• Manage the full sales cycle, from lead generation to signed service agreements

Client Relationship Management

 

• Build and maintain long-term client partnerships through regular check-ins, performance reviews, and strategic conversations
• Serve as a consultative partner to hiring managers
• Ensure client satisfaction through proactive communication and issue resolution

Collaboration & Strategic Support

• Work closely with the Recruiting team to align client expectations with candidate delivery
• Provide market intelligence, feedback, and insights to guide recruiting strategies
• Participate in marketing initiatives and networking events to elevate SRG’s brand visibility

Operational Excellence

• Maintain accurate records of sales activity, pipeline, and client interactions in the CRM system
• Track key performance metrics and contribute to office revenue goals
• Ensure all processes are aligned with company standards and compliance requirements

 

QUALIFICATIONS

 

• 3+ years of professional talent solutions business development in IT and/or Engineering strongly preferred
• Proven success in prospecting, closing sales, and exceeding revenue targets
• Strong communication, presentation, and negotiation skills
• Self-motivated with excellent time management and organizational abilities
• A team player with a customer-first mindset and a drive to deliver value

 

WHY JOIN SRG? 

 

• Collaborative, supportive team culture rooted in purpose and performance
• Career growth opportunities within a respected and expanding national brand
• Competitive base salary and commission structure
• Access to world-class sales training and tools
• Full benefits package  

 

Not sure you meet every requirement? Apply anyway!

At SRG, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents—because we know that’s what makes us stronger together. If you're excited about the role, we’re excited to hear from you.

Our mission is to professionally market and provide quality human resource solutions through an international franchising network—benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve.

Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.