Housekeeping Manager
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.About the role
We’re seeking an organised and detail-oriented Housekeeping Manager to join our team on a permanent basis. You will lead the housekeeping team to deliver exceptional cleanliness and presentation standards across all guest rooms and public areas. This role requires strong leadership, excellent attention to detail, and the ability to manage operations efficiently in a fast-paced hospitality environment.
What you will do
Oversee daily housekeeping operations, ensuring all guest rooms and public areas are maintained to the highest standards
Lead, train, and motivate the housekeeping team to deliver consistent and exceptional service
Conduct regular inspections of rooms and facilities to ensure cleanliness, presentation, and compliance with brand standards
Manage staff schedules, rotas, and performance to ensure optimal productivity
Coordinate with front office and maintenance teams to ensure seamless guest experiences
Monitor stock levels of cleaning supplies and manage ordering and inventory control
Handle guest requests and resolve any housekeeping-related issues promptly and professionally
Ensure adherence to all health, safety, and hygiene standards
What You’ll Bring
Previous experience in housekeeping, with supervisory or management experience preferred
Strong leadership and organisational skills with a hands-on approach
Excellent attention to detail and commitment to high standards
Ability to manage multiple priorities and remain calm under pressure
Strong communication skills and the ability to work collaboratively across departments
Flexibility to work shifts, including weekends and holidays as required
Good level of physical fitness to support operational demands
Benefits
Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
Employee travel programme
BUPA dental health care
Excellent Training and Career Development opportunities
28 days holiday per annum including bank holidays (increasing based on length of service)
Group Personal Pension Plan upon completion of three months’ service
Opportunities to build a successful career with global potential
Access to Wagestream – a salary advance benefit
WeCare Employee Well Being Platform
Uniform and free meals on duty