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Job Description
Project Role : Data Engineer
Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems.
Must have skills : Digital Banking
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
As a Manager – Digital Channels, a typical day involves supporting the delivery, management, and optimization of the bank s Mobile Banking App, Internet Banking platform, and Public Website. The role focuses on translating business requirements into functional documentation, coordinating with technology and vendor teams, managing releases, and ensuring regulatory compliance. The position plays a key role in day-to-day channel operations, customer experience improvement, and performance tracking to ensure digital platforms remain stable, scalable, and customer-focused.
Roles & Responsibilities
Support end-to-end execution of digital channel initiatives across mobile, internet banking, and website platforms.
Gather, analyze, and document business requirements (BRDs, FRDs, user stories).
Coordinate with Technology, UX, Operations, and Vendor teams for delivery and releases.
Manage UAT cycles, defect tracking, validations, and sign-offs.
Monitor digital channel performance metrics including adoption, uptime, and transaction success rates.
Support customer journey enhancements and usability improvements.
Assist in compliance, audit readiness, and regulatory change implementation.
Track SLAs, dependencies, and risks escalate issues proactively.
Professional & Technical Skills
Must To Have Skills: Proficiency in Digital Banking channels (Mobile & Internet Banking).
Strong understanding of BRD/FRD preparation and UAT management.
Knowledge of core banking systems, APIs, and web/mobile technologies.
Experience with digital customer journeys and UX collaboration.
Skilled in stakeholder coordination and multi-project management.
Ability to analyze digital performance data and prepare MIS dashboards.
Additional Information
5–10 years of experience in Digital Banking / Banking Technology.
This position is based at the Mumbai office.
Bachelor s degree required.
15 years full time education
Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems.
Must have skills : Digital Banking
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
As a Manager – Digital Channels, a typical day involves supporting the delivery, management, and optimization of the bank s Mobile Banking App, Internet Banking platform, and Public Website. The role focuses on translating business requirements into functional documentation, coordinating with technology and vendor teams, managing releases, and ensuring regulatory compliance. The position plays a key role in day-to-day channel operations, customer experience improvement, and performance tracking to ensure digital platforms remain stable, scalable, and customer-focused.
Roles & Responsibilities
Support end-to-end execution of digital channel initiatives across mobile, internet banking, and website platforms.
Gather, analyze, and document business requirements (BRDs, FRDs, user stories).
Coordinate with Technology, UX, Operations, and Vendor teams for delivery and releases.
Manage UAT cycles, defect tracking, validations, and sign-offs.
Monitor digital channel performance metrics including adoption, uptime, and transaction success rates.
Support customer journey enhancements and usability improvements.
Assist in compliance, audit readiness, and regulatory change implementation.
Track SLAs, dependencies, and risks escalate issues proactively.
Professional & Technical Skills
Must To Have Skills: Proficiency in Digital Banking channels (Mobile & Internet Banking).
Strong understanding of BRD/FRD preparation and UAT management.
Knowledge of core banking systems, APIs, and web/mobile technologies.
Experience with digital customer journeys and UX collaboration.
Skilled in stakeholder coordination and multi-project management.
Ability to analyze digital performance data and prepare MIS dashboards.
Additional Information
5–10 years of experience in Digital Banking / Banking Technology.
This position is based at the Mumbai office.
Bachelor s degree required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.