Engineering Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies.

RESPONSIBILITIES 

The Assistant Engineering Manager diagnoses, provide service and repairs to Hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating. Additionally, they respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum Hotel satisfaction while complying with all Four Seasons’ guidelines and policies. 

TASKS 

• Assist in the hiring, training, supervising, scheduling, disciplining, and planning of activities of maintenance

Department staff

• Participate in the employee performance reviews process 
• Prepares & executes effective preventive maintenance schedules 
• Assist in planning and implementing procedures, systems and controls to ensure an efficient maintenance
• Directly supervise staff in carrying out work schedules as well as spot-checking to verify quality and 
• Maintain logs on movement of stock items and tools 
• Maintain par stocks and the distribution of items 
• Ensure timely and accurate sub meter logs 
• Handle the purchasing of equipment replacement parts and repairs. This includes contacting vendors for best prices, writing purchase orders, receiving goods, and completing projects 
• Ensure that work order/request system is properly executed and that items from the logbook are followed up on when necessary 
• Assist in developing and updating comprehensive departmental policies and manuals 
• Ensure that all meter readings on heat, light and power are taken daily and reviewed for consumption. 
• Assist in compiling a monthly consumption report on heat, light, and power to include electricity, gas, steam, diesel and water 
• Set-up fire line safety system, valve locations and other emergency procedures that involves the department 
• Ensure effective communication and good relations between the maintenance department and other departments in the Hotel
• Prepare and follow through on any projects as outlined by senior management 
• Ensure all areas of the Hotel are patrolled and inspected on a regular basis 
• Ensure all maintenance staff are in uniform and well groomed 
• Ensure timely completion of all assigned responsibilities 
• Assist in developing and maintaining an energy conservation program allowing the property to meet its annual budget targets 
• Prepare requisitions for purchase and work orders and liaise efficiently with the Engineering Head on such matters 
• Always conduct oneself in a professional manner to reflect the high standards of Four Seasons Private Hotel and encourage staff to do the same 
• Maintain a good working relationship with other employees, providing instruction and encouragement as needed 
• Ensure a clean, neat, and organized work area 
• Attend and participate in all required meetings 
• Respond properly in any hotel emergency of safety situation 
• Perform other tasks or projects as assigned by management and staff 

ADDITIONAL RESPONSIBILITIES 

• Support the installation or relocation of any additional equipment or existing equipment when necessary 
• Assist with energy conservation programs in the hotel 
• Support the installation of electrical and mechanical systems for renovations, outlet additions and associated equipment and of electrical set ups for exhibits including maintenance of those set-ups 
• Work harmoniously and professionally with co-workers and supervisors 
• Conducting monthly walk Hotel walkthrough of all Hotel areas along with Engineering head
• Create a Perfect Program for Hotel with guidance from Engineering head
• Conducting regular proactive trainings for Hotel Team members on quarterly basis 
• Assisting Hotel Finance team on preparing & generating monthly utility bills for Hotel common areas

 
SKILLS AND COMPENTENCIES 

• Fluent in English & local language 
• Secondary education or equivalent experience 
• Experience required by position is from 3 months to 1 full year of employment in the related position with Four Seasons or other organization 
• Requires a working technical knowledge of general building maintenance 
• Working knowledge is generally learned on-the-job or through a series of professional certifications 
• Requires knowledge of the ability to operate computer equipment