Director, Clinical Operations

Description

 

FLSA Status	Exempt	Salary Range	$172,100 – $211,575
Reports To	Principal and Executive Vice President	Direct Reports	LVN, LCSW, LMSW (clinical team)
Location	Hybrid in LA Office	Travel	Up to 80%
Work Type	Regular	Schedule	Full Time

• Provide strategic oversight for the planning, implementation, and evaluation of clinical programs from initiation through completion.
• Develop and execute operational strategies to enhance clinical performance, efficiency, and quality of care.
• Ensure clinical services and team practices are conducted in accordance with ethical standards, organizational policies, and all regulatory and accreditation requirements.
• Collaborate with providers, nursing staff, and non-clinical leadership to implement policies, strengthen clinical workflows, and improve service delivery.
• Coordinate across departments to ensure clinical programs operate effectively, efficiently, and in alignment with organizational objectives.
• Lead and manage clinical operations staff, including recruitment, onboarding, training, coaching, and performance management.
• Oversee clinical quality initiatives, including audits, incident reporting, root cause analyses, and infection prevention and control programs.
• Develop and implement staff education and training initiatives to ensure adherence to clinical standards, best practices, and regulatory requirements.
• Monitor and analyze quality metrics, dashboards, and performance data to identify trends, address gaps in care, and improve clinical outcomes.
• Build and maintain collaborative relationships with external partners, including community-based organizations, health plans, regulatory bodies, and healthcare providers.
• Ensure readiness for regulatory reviews, audits, and accreditation processes.
• Support a culture of accountability, continuous improvement, and patient-centered care.

• Bachelor’s degree in Nursing (BSN) or a related healthcare field required.
• Master’s degree in Nursing (MSN), Healthcare Administration (MHA), Public Health (MPH), or related field preferred.
• Minimum of 5–10 years of progressive clinical experience, including significant leadership or management experience in clinical operations, quality assurance, or healthcare program management.
• Strong knowledge of Medicare and Medicaid regulations, accreditation standards, and healthcare risk management practices.
• Demonstrated leadership, analytical, communication, and problem-solving skills.
• Proven ability to manage multiple priorities and projects in a fast-paced, high-demand healthcare environment.
• Strong commitment to quality, compliance, and organizational success.
• Ability to work collaboratively across multidisciplinary teams.
• Flexibility to work varied hours, including evenings or weekends as needed, and willingness to travel when required.

• Office and hybrid working environment
• 80% of travel requirements for meetings, site visits, satellite offices as required.