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Strategic Account Manager

USA - San Francisco Bay Area CAPosted Yesterday
Full-timehybrid

Job Description

ABOUT THE ROLE


Nue is the revenue architecture built for change. We work with some of the most strategically complex and fast-moving companies in AI — and we need a Strategic Account Manager who can match that pace.

This role sits at the intersection of relationship management, product delivery, and revenue growth. You will own our most critical accounts end-to-end: driving value for the customer, navigating complex organizations, and simultaneously building the upsell path that grows Nue's footprint. You will work closely with product, engineering, sales engineering, and support — and you will need to lead all of them without direct authority.

Depending on your background and ambition, this can be a pure IC role or the foundation of Nue's Strategic Accounts function — with the opportunity to build and lead the team from scratch.

WHAT YOU'LL DO


  • Own executive relationships across multiple org levels at the world's largest AI Labs and AI-native enterprises
  • Lead cross-functional teams (product, eng, sales engineering, support, FDEs, services) to deliver on customer commitments and help them achieve their goals
  • Manage large and complex renewals and expansions
  • Sell across a portfolio of products; position the right solution for where customers are today and where they're heading
  • Champion customer needs internally and manage expectations externally — know when to advocate and when to hold the line
  • Navigate org charts with precision; escalate with clarity when needed
  • Run tight account plans, stakeholder maps, and cadences across multiple accounts simultaneously
  • Look for game-changing insights into Nue’s platform and solution set that come from our best and brightest customers, and share them with our engineering and product teams

WHAT WE'RE LOOKING FOR


  • 8-10+ years in strategic sales and/or account management
  • Consistent history of quota over-performance
  • Experience with large 6–7 figure, multi-stakeholder transactions
  • Comfortable driving cross-functional leadership without direct authority
  • Executive presence across technical and business audiences
  • Experience selling a product portfolio (not a single SKU)
  • Can get technical when needed
  • Bay Area / SF based
  • Background in enterprise SaaS/AI selling system of record technology like CRM, ERP, or complex multi stakeholder technical sales

Bonus Points:

  • Experience working with large AI Labs, GenAI, or AI-native enterprises




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