IT Client Tech Analyst

- Maintains expertise in the end-user computing technologies and environment at Cirrus. - Keeps current with advancements in the field of end-user computing technologies. - Creates and manages Service Requests, Incidents, and Problems through a ticketing system. - Provides consulting assistance to Cirrus team members regarding the use of technologies in the performance of their jobs. - Maintains, analyzes, troubleshoots, and repairs Information Technology hardware and software. - Setup, configures, and performs hardware and software deployments. - Acts as a point of escalation for complex technical problems. - Manages multiple requests at one time with exceptional follow through. - Monitors system performance to assure high level of...