Key Account Manager (KAM)

About Sigmoid: 

Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage  through effective data-driven decision-making. Some of the world's largest data producers are engaging  with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in  data engineering, cloud, machine learning, generative AI, and DataOps. 

Learn more at www.sigmoid.com. 

Role Title: Key Account Manager 

Job Description: 

As a Key Account Manager. We are looking for passionate individuals who can maintain and enhance  existing client relationships by cross-selling and up-selling our services and creating new ones where  possible. 

The Key Account Manager should be able to: 

• Develop a good understanding of customer’s needs. Understand their industry, competitors, market  pressures and incorporate this thinking into compelling propositions 
• Communicate effectively and build good relationships with decision makers at every level, whereby they  trust and value your opinions, seek advice on their business, technology and operations issues • Open up new buyers and new avenues of revenue generation within the customer’s organization by  mining new contacts and taking up discussions 
• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and  technical teams ensure that there are no hiccups in the relationship. 
• Timely forecast revenue and resource requirement for the customer engagements to ensure seamless  customer experience 
• Spearhead pitches and new business development within your portfolio. Write proposals and manage  deals to the point of contract agreement 
• Maintain close view of works in progress •Background in Sales/Account management managing F1000  accounts 
• Background in BFSI would be an added advantage 

Skills and Qualifications: 

• Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The  person should be able to operate independently in high pressure situations. 
• Strong people skills and excellent written and verbal communication in English
• Prior successful sales/accounts management in enterprise software services, prior experience in  Analytics & Big data would be an added advantage 
• Solutions selling experience and delivery experiences 
• A history of consistent over-achievement 

Education/Experience: 

• Minimum Bachelor’s degree in a technical / business discipline 
• 3-4 years of experience required, along with B2B Sales and Account Management experience for enterprise customers 
• Experience in technology, consultative selling 
• Preferably from Tier 1/2 mba colleges