Employment Services Manager

Employment Services Manager 

Location: Norwich, NY

Schedule: Full-time

Salary: $20.50-$25.50 per hour

Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees 

The Employment Services Manager is responsible for providing employment services for individuals with varying disabilities in community-based employment and community-based prevocational services. Employment and prevocational services are delivered in accordance with person-centered planning approaches and adherence with Medicaid, HCBS Waiver, ACCES-VR, and other funding regulations/requirements. 

This position’s specific duties and responsibilities include, but are not limited to:

• Develop, implement and monitor individual employment action plans and collaborate with supervisor related to the same
• Deliver employment supports utilizing strength-based, person-centered approaches 
• Communicate with individuals served and vocational counselors in provision of services and coordinate planning meetings as appropriate
• Network with community businesses to identify new partnerships and cultivate existing partnerships to promote inclusive employment environments
• Act as a positive role model to individuals receiving services and maintain a professional presentation in all aspects of the position
• Review and/or approve staff time sheets, leave requests and overtime accruals
• Complete and/or review staff performance evaluations within required agency timeframes
• Network with community resources to increase awareness of program offerings.
• Complete DDP1’s and DDP2’s relevant to an individual receiving OPWDD employment services
• Responsible for the direct supervision of assigned department staff that includes recruitment, training, evaluation and termination of staff in accordance with agency personnel policies and practices
• Have an effective understanding of For-Profit business operations and the unique needs of the Agency to build customized employment opportunities
• Conduct all necessary prescreen and standards testing on potential NYSID Qualified (NQ) applicants and coordinate screening outcomes
• Provide on-site training, supports, problem resolution and on-call assistance with matters relating to the NYSID contracts and business partners
• Maintain contractual records and documentation such as receipt and control of all contract correspondence, business contact information, status reports, and other documents for all contracts
• Conduct outreach and networking with local agencies, workforce, schools and others to increase NQ referral base and augment inclusive employment initiatives
• Provide back-up services such as Community Prevocational Services, Job Coaching/Job Placement Services 
• Attend and participate in all required and/or requested departmental or agency meetings
• Provide training for new hires as well as continuous support for Employment Services Professionals
• Review and approve Life Plans

• Bachelor’s degree in vocational Rehabilitation or related Human Service field --OR -- High school diploma/GED and experience that, in the opinion of the reviewing agency, exceeds the above standards of the program.
• Possess a valid driver’s license and driving record acceptable to the agency’s insurance carrier