Job Description
At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and strong partnerships
Work location: Łódź, city center
Hybrid model: 3 days in the office
The Collections Specialist plays a key role in leading collection operations and ensuring consistent performance across receivable portfolios. This role focuses on managing escalated cases, improving collection efficiency, and supporting doubtful debt provisioning. Through strong leadership and stakeholder management, the position drives operational excellence, improved cash flow, and customer satisfaction.
This role will be performed in a transition environment; experience in transition or migration projects is considered a strong asset
Your role
Control and ensure that collection processes are performed in compliance with company policies, procedures, and service level agreements
Lead daily collection operations to ensure timely and accurate cash collection and up-to-date AR balances
Oversee and manage receivable portfolios, ensuring past-due balances remain within agreed targets
Handle complex and escalated customer disputes and payment issues
Contribute to and propose improvements to the doubtful debt provisioning process
Review and analyze scheduled and ad-hoc financial and performance reports
Monitor and drive collection KPIs such as collection rate, past-due accounts, and cycle time
Manage stakeholder expectations and ensure high-quality, timely service delivery
Ensure compliance with internal controls, company policies, and service levels
Drive and support continuous improvement initiatives for increased process efficiency
Provide coaching, guidance, and operational direction to team members
Your profile
Education degree in Finance, Accounting, or equivalent qualification
Minimum 3 years of relevant experience
Experience in Collections, Accounts Receivable
Experience in Accounting
Experience in a shared services environment
Advanced knowledge of ERP systems and MS Office tools
Strong leadership, organizational, and analytical skills
Mandatory hands-on experience in Collections (not limited to Cash Application or Credit Control)
Experience in transition or migration projects is a strong asset
Experience in accounting is considered an advantage
Good verbal and written communication skills in English
Our offer
Work in an international environment within a market-leading company.
A real impact on business processes and shaping the growth strategy in Poland.
A high degree of independence, with the freedom to take initiatives and make decisions.
Flexible working hours – start your day anytime between 7:00 and 10:00 AM CET
Hybrid work model – enjoy 2 days of remote work per week
Private healthcare (Medicover) plus group life insurance
MyBenefit cafeteria platform, including Multisport card access
Continuous development support – free language courses and access to an e-learning platform to grow your skills
Employee Assistance Program – confidential psychological support whenever you need it
Performance-based annual bonus, along with additional occasional rewards
Attractive pension program and eyeglasses refund
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.