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Job Description
- Primary interface of onsemi to external customers, and vice versa.
- This person has the responsibility to process customers' orders, and coordinate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.
- Independently answers correspondences, requests, and handles complaints and product returns.
- Has great impact to Customer Experience.
- Primary interface of onsemi to external customers, and vice versa.
- This person has the responsibility to process customers' orders, and coordinate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.
- Independently answers correspondences, requests, and handles complaints and product returns.
- Graduate of any 4 or 5 year college degree with high relations to business management and/or any related engineering field.
- Knowledge on order management and basic semiconductor process and terminologies are advantages.
- This person must be able to maintain a positive, empathetic, and professional attitude towards customers at all times, respond timely and accurately to customer inquiries.
- Background on problem solving, analytical and negotiation skills.
- High on communications skills.
- Experience on Salesforce as Customer Relations Management tool an advantage.
- Flexible to work on shifts schedules.
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
More details about our company benefits can be found here: