Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Tennis Pro is responsible for enhancing the Blackberry Farm and Blackberry Mountain tennis and pickleball programs through guest engagement, instruction, and support of daily operations. This role provides instruction while assisting the Adventure Manager with program oversight as needed.
The pay rate for this position is $25.00 per hour.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned:
Supervisory Responsibilities
Support daily operations and lesson execution in coordination with the Adventure Manager
Assist with staffing coordination, training, guest requests, and interdepartmental communications
Monitor lesson schedules and program activities across both properties
Tennis and Pickleball
Instruct guests of all skill levels in tennis and pickleball lessons and gameplan
Assess guest skill level and tailor instruction to meet individual needs and expectations
Provide guidance on technique, equipment selection, and safe play practices
Equipment Maintenance
Maintain and purchase program equipment as needed
Monitor court conditions and coordinate maintenance with appropriate teams or vendors
Guest Relations
Engage with guests through lessons, events, and general interaction
Answer questions and provide guidance related to tennis, pickleball, and programming
Share information about additional property activities and experiences
Must comply with all company policies and procedures.
Regular and consistent attendance is required to perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.
Must have the flexibility to work weekends and holidays.
EDUCATION and EXPERIENCE
Current CPR and First Aid certification is preferred
Must have a valid driver’s license
High school diploma or equivalent
LANGUAGE SKILLS
Must have excellent communication skills
Must be able to communicate with guests, team members, and managers effectively
Must interact extensively with guests
MATHEMATICAL SKILLS
Basic knowledge and understanding of math
REASONING ABILITY
Ability to resolve guest concerns related to tennis and pickleball programming
Exercise sound judgment aligned with company goals
Assess conditions to ensure a safe and positive guest experience
PHYSICAL DEMANDS
Must be able to lift up to 50 lbs.
Must be able to be on feet most or all of the shift and of proper fitness
Must be able to operate a company vehicle or golf cart safely
WORK ENVIRONMENT
Must be able to work outside in all weather conditions
4,200 acres of Blackberry Farm property, 5,500 acres of Blackberry Mountain property