Assistant Manager - Administration

Job Title

Assistant Manager - Administration

Job Description Summary

Job Description

Requisition Field

Description

Example

Job Posting Title

Assistant Manager - Administration

Assistant Manager – Administration

Job Description Summary

Purpose of the role in 1-2 sentences

The Assistant Manager – Administration is responsible for building and maintaining strong relationships with clients to ensure high levels of customer satisfaction, retention, and business growth. The role involves understanding client needs, addressing concerns promptly, coordinating with internal teams for service delivery, and identifying opportunities for process improvement and cross-selling. The position requires excellent communication, problem-solving, and interpersonal skills to enhance the overall client experience and strengthen long-term partnerships.

Job Description

3-5 bullet points of specific duties

About the Role:

Act as the primary point of contact for all admin related issues.

Overall responsible for vendor contact , quotations arrangement and P.O generation.

Maintain all requirements related to office.

Coordinate with facility management, housekeeping, security, maintenance, and vendor teams for their requirement.

Oversee timely resolution of service order and service issues through proper tracking, escalation, and follow-up.

Conduct regular meetings, surveys, or feedback sessions with residents to assess service quality and identify areas for improvement.

Ensure all resident communications, notices, and updates are shared effectively and professionally.

Collaborate with the operations and finance teams for billing, payment collection, and record maintenance related to resident services.

Maintain and monitor service level agreements (SLAs) with vendors and contractors to ensure consistent service quality.

Support community engagement initiatives, events, and programs to strengthen resident relationships and enhance community living standards.

Prepare periodic reports on procurement and service/purchase order generation.

3-5 bullet points of key selection criteria

About You:

Efficient, safe, and well-maintained estate operations.

Compliance with statutory and organizational standards.

Timely reporting, vendor coordination, and smooth facility management.

Enhanced resident/tenant satisfaction and operational efficiency.

3 bullet points of job/country specific benefits

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.

• Being part of a growing global company.
• Career development and a promote from within culture.
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

                                                                                                                                                                                                                                                                                                                                                                 

 

 

 

INCO: “Cushman & Wakefield”