Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.About Four Seasons Hotels and Resorts:
Four Seasons’ legacy has been built through the care, skill, and passion of our people, who have been creating exceptional moments with genuine heart since 1961.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
We are proud of the incredible achievements of our people. As leaders in luxury hospitality, we continuously elevate the industry through a team united in care and excellence, where all employees celebrate each other’s unique talents and contributions.
Our history is iconic, our values strong, and our people and culture lead the way. We have an exceptionally strong foundation, and our future is even brighter.
About the location:
A unique property, the Four Seasons Resort Seychelles is tucked away in the secluded Petite Anse bay on the southwest coast of Mahé, the Seychelles’ largest island. The pristine Petite Anse beach and largely untouched natural landscapes, provide all who visit a sense of escape, adventure and discovery. From here you can easily get to know local Seychellois culture at nearby Victoria Market, Takamaka Rum Distillery or Jardin du Roi Spice Garden, or venture by boat for guided day trips to other remote islands such as Praslin or La Digue.
Conduct self in a professional manner at all times. Adhere to the established standard of conduct and house rules, fire regulations and department procedures and policies.
2. Dress in issued uniform and ensure a neat, clean and tidy appearance at all times.
3. Report to work on time, aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as stated in Employee Handbook.
4. Clean hotel premises including guest rooms when required following the established procedures and Four Seasons standards.
5. Ensure timely delivery of guest request items following the established the Four Seasons Core Standards and procedures.
6. Remove all garbage and recyclable items from Maid Stations and place in the appropriate assigned Bin centre area. Ensure no garbage left in Maid stations at end of shift.
7. Remove all soiled linen in the Maid Stations to the Laundry for washing regularly and ensure timely replenishment of clean linen in Maid Stations.
8. Deliver supplies and amenities to Maid Stations to ensure adequate stock level on regular basis.
9. Ensure the Housekeeping Storage areas are kept in a clean and tidy condition at all times.
10. Assist to reduce wastage of supplies and amenities by proper handling, usage and storage.
11. Able to drive the Housekeeping Buggy according to procedures and always in compliance with safety regulations.
12. Report any damages or repairs and maintenance needed to Housekeeping.
13. Report any items found unattended in public areas/ guest contact areas to Housekeeping and Security.
14. Report any items found in check-out rooms to Housekeeping and Secuirty.
15. Report any exposed valuables found in occupied rooms to Housekeeping and Security.
16. Well informed of basic hotel information in order to assist any guest when enquired.
17. Able to operate the cleaning machinery in a most efficient manner for quality finish as per Four Seasons standards.
18. Perform other duties as assigned by management.
19. Inform the Supervisor of any unusual events and communicate any special instructions during handover.
20. Maintain good communication with other departments.