Retail Sales Associate – Wireless
Job Description
Retail Sales Associate – Wireless
Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, Ohio.
If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.
This is an in-store retail position — not remote or telemarketing.
What You’ll Do:
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Greet customers and provide excellent customer service
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Sell wireless phones, accessories, and prepaid service plans
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Activate new lines and process upgrades
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Meet and exceed sales and activation goals
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Upsell accessories, protection plans, and add-on features
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Troubleshoot basic phone and account issues
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Maintain store cleanliness and merchandising standards
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Participate in team sales meetings and performance tracking
What We’re Looking For:
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Retail sales or customer service experience preferred
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Wireless or mobile phone sales experience is a plus
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Comfortable working toward commission and sales goals
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Strong communication and closing skills
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Reliable and punctual
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Weekend availability required
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Bilingual (Spanish) is a plus
Compensation & Benefits:
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$13–$17 per hour (based on experience)
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Uncapped commission
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Health, dental, and vision insurance after 90 days
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401(k) eligibility after 1 year
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Employee discounts
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Paid training
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Opportunities for advancement to Assistant Manager or Store Manager
Schedule:
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Monday–Sunday
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Full-time and part-time available
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Weekend shifts required