Registered Nurse
Job Description
Just who is the RN Phone Triage? A person who thrives in a fast-paced, busy environment. A person who is able to efficiently answer calls, listen and determine the best course of action – and do it all day long. A person who can work through the voice mails and the in-basket and make sure each patient touched is helped pleasantly and properly.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Monday to Friday 8am to 5pm schedule working in a Cardiology Service line
IHP is a great place to work, with caring leadership, supportive coworkers, strong triage training, competitive pay, and a fun culture with regular spirit days, food, and activities
In-Person position
Work with physicians, nurses, and patients to answer questions about medications, health education, and medical advice within your scope of practice
Help patients schedule appropriate appointments
Maintain accurate records of all patient and physician communications
Retrieve and respond to phone messages promptly based on medical priority
Document all incoming calls following department procedures
Follow up on patient requests in a timely manner
Submit new prescriptions and refills electronically or by fax as ordered by the physician
Serve as a resource for clinic staff on medical information, patient assessment, and nursing care
Scan documents as needed
Obtain pre‑certifications and prior authorizations
Provide test results to patients
QUALIFICATIONS
Required Associate's Degree Nursing/Patient Care
Preferred Bachelor's Degree Nursing/Patient Care
1 year Nursing/Patient Care in acute care or ambulatory settings Preferred
Basic Life Support Program (BLS) - American Heart Association
Registered Nurse (RN) - State Licensing Board
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.