Driver Recruiter Support

Job Title:

Driver Recruiter Support

Department:

Human Resources

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under general supervision, this role provides essential reinforcements to Driver Recruiting and Onboarding teams to promote a smooth and efficient hiring process. The incumbent ensures workflow continuity by covering tasks for absent department members, including scheduling required tests, supporting Recruiter's pipelines, and maintaining applicant communication. This position handles inbound electrodiagnostic functional assessment (EFA) calls, the position closure tracker, and the safeguarding of timelines.

Job Description:

Key Responsibilities:

• Remain logged into the EFA call center to handle inbound calls related to scheduling and rescheduling EFA tests
• Cover the workload of absent team members by coordinating tasks, such as scheduling EFA tests, and supporting the recruiting team to ensure the applicant maintains the original start date
• Provide support to the Onboarding team as needed during peak call times by setting up next day drug screen appointments, confirming driver applicants, assisting with follow-ups/move-ups, filing documents with internal departments, and processing DOT applications
• Provide support to the Driver Recruiting team by advising on driver applications and serving as a liaison between intra- and cross-functional teams
• Maintain the position closure tracker of assigned recruiting team(s), ensuring timely follow-up with applicants; in cases where the Recruiter is unavailable, proactively contact applicants to communicate the position closure and, when applicable, present alternative opportunities
• Provide coverage for Recruiters' pipelines in their absence to promote process continuity and retain candidates, including initial contact and follow-up tasks
• Monitor onboarding pipeline to identify and facilitate earlier start dates

Qualifications:

Minimum Qualifications:

• High school diploma/GED with 6 months of successful performance in a Background Verification, Onboarding, or related role OR up to 1 year of Recruiting, Customer Service, Sales, or related experience, and/or military equivalent
• Preferred Qualifications: High school diploma/GED with 1 year of successful performance in a Background Verification, Onboarding, or related role
• Office and Call Center Experience
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)
• Strong recommendations from all direct managers over the past year, reflecting high levels of professionalism, teamwork, and job performance
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to use time and resources efficiently and effectively
• Ability to develop trusting relationships by valuing others' concerns and contributions
• Ability to influence stakeholders across various levels of the organization
• Ability to maintain professionalism during challenging conversations and high-pressure situations
• Comfortable navigating multiple computer systems and web-based platforms with speed and accuracy

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Customer Service/Account Manager, Recruiting

Job Opening ID:

00630989 Driver Recruiter Support (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.