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Job Description
- Provide pre-sales technical assistance and product education to customers/ masons on right construction practices.
- Conduct premium product demos at site
- Maintain cordial relations with influencers and, end customers to get repeat orders thereby maximizing sales and focus on long-term retention
- Work on after-sales support services and provide technical back up as required
- Enrollment in NuvoNirman App & Usage awareness
- Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques
- Resolve channel partners queries related to business needs and support them to channelize their secondary and tertiary sales
- Monitoring of Vriddhi Loyalty program
- New enrollments of influencers & activation
- Regular touch with Key Influencers to make them aware about all new/existing products & services
- Achieve monthly conversion volume (overall) and Premium Product volume
- Achieve Exclusive counter MBM Penetration and drive CCB & CC site conversion
- Personal visit to channel partners including dealer as well as retailers/sub-dealers
- Brand Promotional Activities and conduct BD Meets for Engineer, Architect, Contractor, Masons, and IHB
- Complaint Management - 100% compliance to TAT and ensure site retention
- Timely Reporting for result-oriented analysis