Field Service Technician

🚀 Join KEYENCE as an Entry-Level Field Service Technician 

Location: KEYENCE Engineering Services Facility – Itasca, IL

Total Compensation (Base + Bonus): $68,281

As an Entry-Level Field Service Technician, you’ll be part of our Engineering Services team, working hands-on with the world’s most innovative Factory Automation products. You’ll travel to manufacturing facilities, assemble and install equipment, optimize configurations, and provide technical support to our customers.

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
• Travel regularly to customer sites to assist with equipment integration and verify proper operation
• Optimize product configuration, including mechanical and digital adjustments
• Provide guidance on product integration, operation, and troubleshooting
• Maintain records of customer interactions and compile post-visit summary reports
• Prepare KEYENCE equipment for customer use
• Travel 50–60% of the time, including overnight, weekends, and holidays as needed

🎓 Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
• Ability to lift 30–70 lbs. of equipment, including overhead
• Ability to climb a step ladder and use hand tools/electronic devices
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
• Valid driver’s license
• Proficiency in English (secondary language a plus)
• High attention to detail and strong communication skills
• Analytical skills for troubleshooting and product adjustments
• Integrity and dependability in handling confidential information and meeting deadlines

💼 What We Offer

• Base Salary: $54,890
• Bonus Target: $13,391 annually (performance-based), paid quarterly
• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases

🌍 Why KEYENCE?

• Recognized by Forbes as one of the World’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.