Service Advisor, Leasing

The Service Advisor is responsible for aggregating maintenance and repair work orders and communicating the priority of each work order to the Service Supervisor / Foreman, ultimately contributing to the efficiency of the shop workflow.  As a front-facing contact to the customer, the person in this position plays in influential role in the customer experience for service and rental departments.  The person in this position quickly builds rapport and accurately captures detailed information from customers, rental, sales, and drivers to schedule repairs, inspections, maintenance in the shop and outside vendors.  They assist the Service Supervisor/Service Foreman in maintaining the flow of...