Transportation Supervisor

Overview: To provide a welcoming environment and efficient valet services in accordance with guest’s and Omni expectations.   Responsibilities: • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome. • Engages the guest to provide superior guest service. • Ensures the valets are staged to maximize the guest experience. • Manages the traffic at the front of the hotel. • Supervise the valet and front drive staff. • Coordinates activity in the drive with the Guest Service Agents to ensure timely delivery of luggage and guest vehicles. • Conduct key audit with the Valet team at the end of each shift. • Conduct safety checks on parked vehicles. • Maintains the cleanliness of the front of the hotel. • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible. • Loads the baggage in the cars for departing guests. • Maintains a clean and orderly appearance of the work area at all times. • Other duties as assigned.   Qualifications: • Must be 21 years of age • Must have a valid driver's license with an official motor vehicle record that meets the recommended criteria outlined by our insurance carrier. *Required • Minimum of 6 months hospitality or related industry experience • Must be able to operate both standard and automatic transmissions. • Demonstrate strong customer service skills. • Ability to communicate clearly and effectively in a courteous manner. • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression. • Excellent grooming and body language to represent the Omni brand. • Ability to multi-task, work well under pressure in a fast-paced environment. • Ability to work outdoors in all weather conditions. • Ability to stand for prolonged periods during shift. • Must have an excellent driving record. • Must have a valid Texas driver’s license. • Must be able to work flexible schedules including days, evenings, weekends and holidays. • Previous leadership or supervisory experience strongly preferred. • Previous related experience highly preferred. • Must be willing to subject to a drug screen and MVR background check