Senior Executive - Warehouse Operations - Contract Logistics

Warehouse Operations
• Supervise daily inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch. 
• Ensure timely order processing and shipment execution as per customer requirements. 
• Monitor operational workflows to achieve productivity and accuracy targets.
Inventory Management
• Maintain inventory accuracy through regular cycle counts and stock reconciliation. 
• Monitor stock movement and ensure proper material handling practices. 
• Investigate inventory discrepancies and escalate issues when required. 
• Update inventory records in WMS/ERP systems.
Team Coordination
• Coordinate with warehouse associates, operators, and supervisors for smooth operations. 
• Support manpower planning and shift execution. 
• Train warehouse staff on SOPs, safety procedures, and operational processes. 
Customer & SLA Management
• Ensure adherence to customer SLAs and operational KPIs. 
• Handle operational escalations and support issue resolution. 
• Maintain timely communication with internal and external stakeholders. 
Process Compliance & Safety
• Follow warehouse SOPs, quality standards, and EHS guidelines. 
• Ensure safe handling and storage of materials. 
• Support warehouse audits and compliance activities. 
Reporting & Documentation
• Prepare daily operational reports and MIS updates. 
• Maintain dispatch records, inventory reports, and operational documentation. 
• Track operational performance metrics and highlight improvement areas.
• Bachelor’s degree in Logistics, Supply Chain, Operations, or related field. 
• Diploma/Certification in Warehouse Management or Supply Chain preferred. 
• 3–6 years of experience in warehouse operations or contract logistics. 
• Experience working in 3PL, e-commerce, FMCG, retail, or manufacturing environments preferred. 
• Hands-on experience with WMS/ERP systems and inventory processes.