The group you’ll be a part of

Global Information System

The impact you’ll make

Join Lam as an IT Engineer, where you'll be at the forefront of designing, analyzing, and implementing applications and systems that form the foundation of our infrastructure. As a crucial member of our IT team, you'll contribute your technical assistance and guidance to projects for various systems and infrastructures. Acting as a technical liaison, you'll address complex business problems with automated systems solutions. Your expertise will be instrumental in driving Lam's commitment to innovation and efficiency.

What you’ll do

Lead and manage end-to-end change and release processes across complex enterprise environments, ensuring high-quality, reliable, and timely deployments.
Identify and eliminate bottlenecks across processes, tools, and pipelines, leveraging data and AI-driven insights to accelerate delivery and improve stability.
Design, configure, and maintain ServiceNow Release and Change Management workflows, driving standardization, automation, and governance.
Collaborate with engineering, QA, DevOps, and business teams to streamline release execution and align with business priorities.
Drive adoption of CI/CD pipelines, automation frameworks, and DevSecOps practices to enable faster, safer, and repeatable deployments.
Analyze release metrics, observability data, and system performance to continuously improve deployment frequency, lead time, and success rates.
Support and optimize cloud-based and hybrid infrastructure environments (Azure preferred, AWS/GCP) including Linux/Windows systems.
Integrate and optimize toolchains across ServiceNow, Atlassian (Jira, Confluence, Bitbucket), and CI/CD platforms.
Implement security and compliance controls within release and deployment pipelines (DevSecOps).
Champion a culture of automation-first, continuous improvement, and AI-enabled operations (AIOps).
Serve as a trusted technical advisor and liaison, ensuring strong stakeholder engagement and communication across teams.

Who we’re looking for

We are seeking a forward-thinking AI-driven Release Manager / IT Engineer who thrives at the intersection of platform engineering, DevOps, and intelligent automation. You are passionate about accelerating delivery, eliminating bottlenecks, and building resilient, scalable release systems.

8+ years of experience in Change & Release Management, IT Operations, or DevSecOps within complex enterprise environments.
Proven ability to identify bottlenecks and inefficiencies across processes, tools, and pipelines, and drive measurable improvements in deployment speed, quality, and reliability.
Strong hands-on expertise in ServiceNow platform setup, configuration, workflows, and ongoing maintenance, with deep understanding of Change and Release Management.
Solid foundation in infrastructure technologies, including Linux and Windows systems, along with cloud platforms (Azure preferred, AWS or GCP).
Working knowledge of networking and database concepts, supporting highly available and scalable systems.
Experience with CI/CD pipelines, automation frameworks, and version control systems (Git, Azure DevOps, Jenkins, GitLab, etc.).
Experience with Atlassian toolset (Jira, Confluence, Bitbucket) and integration into modern DevOps workflows.
Strong understanding of system design principles, including scalability, resiliency, and performance optimization.
Data-driven mindset with experience leveraging metrics, observability, and AI/analytics insights to continuously improve release outcomes.
Comfortable operating in Agile and DevOps environments, with a strong focus on automation-first thinking.
Excellent communication, stakeholder management, and cross-team collaboration skills.
A continuous learner who embraces emerging technologies, including AI/ML-enabled operations (AIOps), to modernize delivery practices.

Preferred qualifications

Strong knowledge of Linux and Windows operating systems, networking fundamentals, and database technologies
Experience with containerization and orchestration (Docker, Kubernetes)
Familiarity with cloud platforms: Azure (preferred), AWS, or GCP
Experience with Atlassian toolset (Jira, Confluence, Bitbucket) and version control systems (Git)
Experience with CI/CD pipelines, automation tools, and security/scanning tools
Solid expertise in ServiceNow (Change Management, Release Management, CMDB)
Understanding of Agile and DevOps methodologies and best practices
Strong communication, collaboration, and stakeholder management skills

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

IT Engineer 4

Job Description