Production Order Assembly Clerk

Position Summary The Order Assembly Clerk delivers a high level of service to Vestis customers by performing a range of administrative and production support duties. Responsibilities include preparing orders for assembly, maintaining and monitoring reports, printing and matching code tapes and emblems to order tickets, processing billing adjustments, and managing related documentation. The role also requires regular phone and email communication with Market Centers. Key Responsibilities Generate and print code tapes; match them to corresponding orders for assembly Assemble code tapes and emblems with Market Center tickets for production Sort and separate tickets based on emblem status or warehouse readiness Communicate with customers regarding missing emblems and shipments without emblems Respond to customer service inquiries, including order research, return authorizations, and credits Provide tracking and reporting data to the Office Manager as requested Participate in weekly safety meetings Support company production and quality standards with a strong focus on customer service Perform additional duties as assigned Work overtime as required Requirements Proficiency in Microsoft Office and general computer skills Prior customer service experience preferred Ability to sit, stand, walk, and climb stairs for extended periods (8–10 hours per day) Strong written and verbal communication skills Ability to multitask and manage competing priorities High attention to detail and strong organizational skills Reliable attendance and consistent job performance Flexibility to work varying schedules and overtime as needed