Tourism Consultant (Senior Associate/Manager)

We are looking for a passionate and analytical Tourism Consultant (Level: Sr. Associate or Manager, depending on experience) to join our Tourism team, in Madrid. This role offers the opportunity to work on high-impact projects across Europe and beyond, with a strong focus on sustainability, climate adaptation, and evidence-based tourism development. You will contribute to research, strategy, and implementation efforts that help shape the future of tourism in a rapidly changing world.

Key Responsibilities

• Day-to-day project management of tourism projects, including acting as the point of contact with Clients and ensuring timely delivery of solutions 
• Conduct qualitative and quantitative research, including desk reviews, interviews, focus groups, and surveys.
• Analyze and synthesize tourism data and trends to support strategic decision-making.
• Lead comparative analyses, benchmarking, and action planning for tourism destinations.
• Support the development of tourism strategies, investment plans, and climate adaptation frameworks for tourism destinations.
• Prepare high-quality deliverables such as reports, presentations, and policy briefs.
• Contribute to business development efforts through the development of proposals, networking and contributing to ICF’s thought leadership
• Collaborate with multidisciplinary teams across ICF’s global network and participate in fieldwork in diverse destinations.

Required Qualifications

• Bachelor’s or Master’s degree in Tourism, Economics, or a related field. Additional environmental and climate studies are highly welcomed.
• 4–8 years of relevant experience in tourism consulting, tourism development, public policy, or research.
• Strong research and analytical skills, including experience with tourism statistics and data interpretation.
• Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
• Excellent written and verbal communication skills in English.
• English language proficiency is required, Spanish language proficiency is highly desirable; other European languages are a plus.

 Preferred Qualifications

• Experience working with or for public authorities (e.g., ministries, regional or local tourism departments).
• Familiarity with international funding institutions and EU-funded projects.
• Knowledge of sustainability and climate adaptation in the tourism context.
• Experience in proposal writing
• Experience in stakeholder engagement and capacity building

What We Offer

• A highly international and inclusive work environment.
• Collaboration with experts across disciplines to solve complex tourism challenges.
• Opportunities for fieldwork in exciting destinations.
• A strong focus on social impact and sustainability.
• Flexible hybrid working arrangements and a centrally located Madrid office.
• A chance to contribute to meaningful work that makes the world more prosperous and resilient through tourism.

Working in tourism naturally comes with elevated travel requirements to the destinations of our partners, event participation, and business development activities. As part of the tourism team, you will be required to engage in travel calculated to approximately 20% of your time, depending on the actual project and business development needs. 

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

 

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