System Maintenance Network Operator

• Monitor and operate on-site network infrastructure

• Manage network equipment and circuit operations

• Handle customer service requests (CSR)

• Perform incident response and troubleshooting

• Resolve network issues and service disruptions

• Prepare operational and incident reports

• Collaborate with senior operators and cross-functional teams

Experience: Less than 10 years of experience

(Senior operator already on-site)

Required Skills:

• Cisco network equipment operation

• Extreme Networks wireless equipment operation

• Firewall operation: Fortigate and Palo Alto

General Requirements

• Authorized to work in the United States

• Able to work on-site full time

• Strong troubleshooting and incident response skills

• Effective communication and documentation skills