Sr. Manger, AI and Analytics - Digital Product

About the Role:
We are seeking a high-potential AI Analyst to leverage advanced analytics and AI-driven insights to help scale our business across marketing , pricing , product , and competitive market trends. In this role, you will be hands-on with data and machine learning tools to scale tools and solutions to uncover actionable business insights. As a key part of our Analytics team, you will help the organization to scale use of AI in driving recommendations to drive growth and efficiency, while developing your leadership skills as the role will have a team of 1–2 junior analysts. This is a unique opportunity to have immediate impact and grow into leadership roles in AI and analytics.

Key Responsibilities:

• Insight Generation: Analyze marketing, pricing, product, and market data using AI/advanced analytics techniques to identify trends, opportunities, and strategies for business growth and scaling.
• Advanced Analytics Solutions: Develop and deploy predictive models, data visualizations, and dashboards that guide strategic decisions (e.g. customer acquisition, pricing optimization, product feature performance, competitive positioning).
• Cross-Functional Collaboration: Work with teams in Marketing, Product, Pricing, Data Science, and Strategy to frame business questions, gather data, and implement data-driven solutions that improve customer engagement and business outcomes.
• Communication of Insights: Translate complex analytical findings into clear, actionable insights and present recommendations to stakeholders, including both technical and non-technical audiences, to drive informed decision-making.
• Market & Competitor Analytics: Monitor external market trends and competitor movements, using AI-enabled research and analysis to inform strategic planning and anticipate shifts in the competitive landscape.
• Continuous Improvement: Identify opportunities to enhance analytics workflows and AI tools, contributing to the evolution of our data practices and the development of scalable analytical frameworks in partnership with senior team members.
• Team Leadership & Mentorship: Guide and mentor 1–2 junior analysts, overseeing their project work, fostering their professional growth, and cultivating a collaborative, data-driven culture within the team.

Qualifications & Skills:

• Education: Bachelor’s degree in Data Science, Computer Science, Statistics, Business, or a related field. (Master’s degree or relevant certifications is a plus but not required.)
• Experience: Prior experience (e.g. 2+ years) in analytics, data science, or business intelligence. Hands-on experience with data analysis and exposure to AI/ML techniques. Familiarity with marketing, pricing, or product analytics is highly desirable.
• Technical Skills: Proficiency in data analytics tools and programming languages (SQL, Python/R) and data visualization platforms (Tableau, Power BI, or similar). Comfort with machine learning methodologies and cloud data environments (e.g., AWS, Azure, or GCP) is a plus.
• Analytical & Business Acumen: Strong problem-solving abilities and a data-driven mindset with the capacity to derive actionable insights that drive business performance. Ability to connect analytical outcomes to real-world business strategies and growth opportunities.
• Communication & Collaboration: Excellent communication and data storytelling skills. Able to clearly present complex analyses to diverse stakeholders and influence decision-making. A collaborative team player who thrives at the intersection of data, marketing, product, and strategy.
• Leadership Potential: Self-motivated with a growth mindset, eager to take initiative and learn. Passion for mentoring others and growing into a broader analytics leadership role over time.

This role offers a robust growth path, providing both high-impact analytical work and early leadership experience, positioning a successful candidate for future promotion into senior AI & analytics management. If you are excited about using AI and analytics to drive meaningful business results and grow your career, we’d love to hear from you.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

• Paid Time Off  
• Medical, Dental and Life Insurance 
• Tuition Assistance Program 
• Student Loan Repayment (below manager level only) 
• Parental Leave 
• One day volunteer time off 
• $0 Money Transfer Fee Discount Code – Quarterly 
• Recognition Program “Game Changers” 
• Employee Discount Program 
• Global Adoption Assistance 
• Global Scholarship Awards Program 
• 401K plan  

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The on-target earnings range is $175,000-$205,000 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [email protected].

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-KS1 #LI-Hybrid

Estimated Job Posting End Date:

07-31-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.