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Solutions Engineer

San Francisco, CAPosted 2 weeks ago
Full-timehybrid

Job Description

About the role

Own the technical strategy, execution, and delivery of customer engagements from pre-sales discovery through deployment. You'll partner with Sales to architect AI infrastructure solutions for Frontier labs, startups, and enterprise ML teams, translating customer requirements into production workloads.

What you'll do

  • Own customer POCs: scope, success metrics, architecture, timeline, and production handoff

  • Deliver technical demonstrations tailored for engineering leaders and executive audiences

  • Architect solutions across training, fine-tuning, and inference

  • Map technical requirements to business outcomes

  • Build deep relationships with customer stakeholders

  • Build reusable demos, reference architectures, and playbooks

  • Partner with product and engineering to translate customer needs into roadmap priorities

What you'll need

  • BS in CS, EE, or related field, or equivalent experience

  • 5+ years in a customer-facing technical role: solutions architect, forward deployed engineer, or product management

  • Proficiency in one or more programming languages: Rust, Go, or Python

  • Strong understanding of AI/ML infrastructure: GPUs, distributed training, inference serving

  • Experience with Kubernetes, Docker, and Slurm

  • Strong understanding of training, fine-tuning, and inference

  • Proven ability to run technical evaluations and influence outcomes in complex sales cycles

  • Excellent communication skills: can explain infrastructure and model behavior clearly to both technical and executive audiences

  • High ownership and comfort with ambiguity, with strong prioritization across multiple deals and customer threads

What we offer

  • Top-tier compensation structured to recognize and retain the best talent

  • Meaningful equity

  • Comprehensive medical, dental, vision, life, and disability insurance

  • Parental leave for all new parents, including adoptive and surrogate journeys

  • Flexible PTO

  • Paid Holidays

  • Relocation support

 

Equal Employment Opportunity

We're an Equal Opportunity Employer and do not discriminate on the basis of any protected status under applicable law.

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