Sr Customer Marketing Specialist

Sr Customer Marketing Specialist 

KL, Malaysia

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. 

Make the Best You.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Join Us and Make an Impact. 

This is an exciting role inside Honeywell Aerospace’s Customer Marketing team. Reporting to the Aerospace APAC Customer Marketing Sr. Director, you will support strategic Customer Marketing initiatives by planning and executing customer engagement activities across APAC. These will include events and tradeshows but also focus on innovative ways of engaging with customers and building and strengthening customer relationships. The main objective will be to position and strengthen the Honeywell Aerospace brand and enable business stakeholders to leverage our brand and strong customer relationships to exceed their commercial objectives. In addition, you may plan and manage marketing campaigns or projects critical to the growth of the organization. Thereby, enhancing the awareness of Aerospace offerings and solutions, building Honeywell brand equity, positively fostering corporate image and accelerating shareholder value.

The APAC Sr. Specialist will be the central resource and project manager for end-to-end event and marketing campaign planning while liaising with internal and external stakeholders as necessary.

In short, we are looking for a bright, competitive, creative, selfless and hardworking individual who brings a commitment to excellence in the workplace and a bias toward action, results and innovation. We value diversity, integrity, and a “win and have fun” work approach through Honeywell’s six behaviors. We are a world-class B2B marketing team that collectively strives to be a company of thinkers, doers, dreamers and makers – join us!

Key Responsibilities:

• Work collaboratively with the Aerospace Strategic Business Units (SBUs), Sales, and Customer Marketing teams to identify customer engagement activities which offer a meaningful return on investment, and maintain a continuous improvement mentality for each event edition
• Support on-site and remote execution, including planning, construction, outfitting, logistics, labor, branding, Executive support, and ensure event ROI is properly tracked and improved on an ongoing basis
• Manage vendors to support event and activity execution, including admin and back office procure-to-pay processes, effectively managing budgets per show and per year for the region
• An ambassador -- and key protector -- of our brand in all work, including acting as a reviewer/approver of content and driving the positioning of the independent Honeywell Aerospace brand in the market
• Develop clear project plans for each main activity, and lead the planning and coordination for execution of each event in collaboration with business stakeholders
• Be the primary point of contact for the business from customer marketing for event purposes, and work closely with other digital marketing, brand, creative, event, social and campaign marketers 
• Report on event performance and event related campaign KPIs, delivering actionable insights and recommendations to optimize future customer engagement activities.

Key Experience & Capabilities:

• Degree in Project Management, Marketing or similar certified education, alternatively 4+ years of experience in project, event management, branding, or marketing campaign management 
• Strong organizational and project management skills, capable of working on many projects simultaneously with strong execution, inter-personal and stakeholder management skills 
• Comfort in operating across international borders, diplomatic capability to successfully interface with international cultures, and treat stakeholders at the most senior (CEO) levels with appropriate respect but also firmness, if needed and as required by the situation
• Ability to collaborate successfully with internal finance and sourcing teams, and with outsourced Vendors and suppliers
• Proficiency in Excel, contracting, reconciliation and the development of analytics, as well as Salesforce.com for success measurement and tracking
• The ability to meet deadlines, work under demanding conditions in high stress periods and problem solving in times of crisis with a sense of urgency and passion…while having fun!

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk 

Discover More 

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more. 

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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