Role: Senior Administrative Assistant
Reports to: Director, Clinical Training and Administration
Program: 1303- FSP
Department: Mental Health
Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404
Setting: 100% Onsite
Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-Time/Non-Exempt/Non-Management
Openings: 1
Summary:
The Senior Administrative Assistant will be responsible for supporting in the central functioning of 14th St. Westside Mental Health Administrative Office. Will ensure building policies and procedures are maintained, coordinating logs and reports to be submitted per agency and DMH expectations, maintaining communication with IT and Facilities department, and supporting Medication Supportive Services Process. This position is 100% on site.
Essential Duties and Responsibilities:
Maintain good will and provide exceptional customer service for all visitors, clients, callers and staff.
Coordinate service connection between treatment staff, clients, and psychiatrist.
Use and maintain record keeping system, including electronic health record, calendars, and other funder-required logs.
Overlook maintenance of intake and treatment-related documentation for staff and clients.
Collect and enter outcome measurement assessments into Department of Mental Health database.
Manage Annual Consumer Perception Survey process.
Overlooks building maintenance needs, manages building and facilities requests.
Manage ordering office and program supplies for Wellness Center.
Coordinates with IT department on all office equipment.
Manage office supplies inventory and place orders as necessary.
Assist with developing office policies and procedures, and ensure they are implemented appropriately.
Provide support in area of Medication Support Services including but not limited to assisting with managing psychiatrist schedule, keeping supplies ready by inventorying stock, managing medical related documentation.
Provide other administrative support as necessary.
Qualifications:
Three plus (3+) years’ experience in administrative work
Significant experience with office management and daily operations
Strong verbal and written communication skills
Good practical experience with MS Office, Outlook, and Excel
Detail oriented with excellent time management, organization, verbal, and interpersonal skills
Able to read and write in English
Preferred Qualifications:
Bilingual in Spanish
Work Environment:
Mostly indoor desk assignment
Will necessitate working in busy and loud environments
May be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, sit for extended periods of time