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Main tasks & key responsibilities: ▪ Creates and confirms transport order to ensure pickup of the shipment at origin ▪ Performs booking and booking optimization according to internal guidelines as defined by Product ▪ Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures ▪ Checks responses from counterparts and finalizes validation of required documents ▪ Follows-up shipment status in the Import/ Export area, identifies incidents and ensures resolution of incidents ▪ Supports Customer Service in the incident and exception management resolution ▪ Maintains excellent relationships with suppliers ▪ Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance ▪ Performs IT systems related tasks to provide up to date information on shipment ▪ Interacts with Customer Service, Product, and Global Service Centres, if required Qualifications: ▪ Extensive knowledge of Ocean Freight Operations ▪ Bachelor degree in International Business/ SCM/ Import – Export ▪ At least 2-3 year experience in Ocean Freight Operations ▪ Good English communication/ writing skills ▪ Good administrative skills ▪ Results driven and attention to details ▪ Proficient in Microsoft Office
