Back to jobs
Caesars Entertainment

Sportsbook Manager

Baltimore, MD, United StatesPosted 2 months ago
remote

Job Description

The Sportsbook Manager is responsible for effectively managing the operations of our Sportsbook and fostering a high-performing, welcoming environment that is focused on customer service and compliance.

  • Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training and mentoring staff, and fostering an environment focused on high performance, compliance and excellent customer service
  • Demonstrate leadership and ensure operational effectiveness which will yield a successful operation
  • Generate opportunities to maximize handle, profitability, and promotion of the Caesars Brand
  • Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always.
  • Ensure betting control guidelines are adhered to within the sports book.
  • Foster an environment focused on customer service and compliance.
  • Develop skills and knowledge of the sports book team.
  • Plan and execute an effective staffing model, keeping in line with an approved budget.
  • Direct and motivate the relevant stakeholders during planning, execution, and opening. 
  • Establish and maintain effective and professional working relationships with internal and external contacts.
  • Promote a positive image for Caesars within the industry and community.
  • 2+ years’ experience as a Sports Book Supervisor
  • Must be able to work independently with minimal supervision
  • Must be confident in one’s ability to assess situations and make informed decisions
  • Good interpersonal communication skills
  • Ability to manage relationships
  • Strong problem-solving skills
  • Ability to manage a diverse range of activities and effectively prioritize responsibilities
  • Ability to obtain and/or be eligible for work authorization, regulatory licensing (where applicable)
  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries
  • This position may be exposed to a smoke-filled environment
  • $60,000 to $70,000 Annually
  • Bonus Incentives
  • Relocation Package
  • Bi-Weekly Pay Dates
  • PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance 

See Your Match Score

Sign up and Renata will show you how this job matches your skills and experience.

Get Started Free
Sportsbook Manager at Caesars Entertainment | Renata