Community Intelligence & Engagement Manager
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Intelligence & Engagement Manager based in Canada.
This role sits at the center of a large, fast-moving technical community ecosystem where design, engineering, and maker audiences actively exchange ideas and feedback. You will act as a connective intelligence hub, monitoring conversations across multiple platforms and transforming scattered signals into clear, actionable insights. The work blends community engagement, data interpretation, and operational coordination to help shape how the organization responds to its users in real time.
You will identify emerging trends, risks, advocacy opportunities, and product feedback across digital spaces where professionals naturally gather.
By connecting the right internal experts to the right conversations, you ensure responses are timely, credible, and human-centered.
This is a highly cross-functional role, partnering with product, data, and community teams to improve engagement strategy.
It is ideal for someone who thrives in structured complexity and enjoys turning online conversations into strategic direction and meaningful action.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Intelligence & Engagement Manager based in Canada.
This role sits at the center of a large, fast-moving technical community ecosystem where design, engineering, and maker audiences actively exchange ideas and feedback. You will act as a connective intelligence hub, monitoring conversations across multiple platforms and transforming scattered signals into clear, actionable insights. The work blends community engagement, data interpretation, and operational coordination to help shape how the organization responds to its users in real time.
You will identify emerging trends, risks, advocacy opportunities, and product feedback across digital spaces where professionals naturally gather.
By connecting the right internal experts to the right conversations, you ensure responses are timely, credible, and human-centered.
This is a highly cross-functional role, partnering with product, data, and community teams to improve engagement strategy.
It is ideal for someone who thrives in structured complexity and enjoys turning online conversations into strategic direction and meaningful action.