
Housekeeping House Attendant
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.We are seeking a House Attendant, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville!
The House Attendant is an integral member of the Housekeeping team, responsible for maintaining the cleanliness of guest floors, public areas, and supporting Room Attendants to ensure an exceptional guest experience. This role requires a strong attention to detail, a commitment to quality, and a passion for delivering genuine hospitality.
What You Will Do
Support Room Attendants by ensuring guest room supplies are fully stocked, and trash and debris are removed efficiently
Maintain cleanliness of guest corridors, elevator landings, stairwells, linen rooms, and public areas at all times
Stock linen rooms and storage areas with clean linens and supplies
Pick up and deliver guest-requested items promptly and professionally
Assist in Lobby Attendant and Room Attendant duties during high volume periods or as needed
Ensure all linen rooms and storage areas are tidy, properly stocked, and secured when not in use
Operate cleaning equipment safely and report any defects or accidents immediately
Inspect and maintain equipment to ensure it is clean, organized, and in good working condition
Report any damages, maintenance issues, or safety hazards to management promptly
Provide genuine hospitality by interacting with guests in a warm, welcoming, and professional manner
Identify opportunities to personalize each guest’s experience and promote hotel services and amenities
Comply with all health and safety policies and report any suspicious activity
Carry out additional cleaning or operational duties as assigned
Work harmoniously and professionally with all team members
What You Bring
High School diploma or equivalent experience preferred
Previous experience in housekeeping, preferably in a luxury hotel environment, is a plus
Strong attention to detail and a solid work ethic
Ability to communicate effectively in English
Knowledge and ability to safely operate cleaning equipment
Flexibility to work a variety of shifts, including mornings, evenings, weekends, holidays, and overnights
Ability to lift up to 50 lbs
Positive attitude and a team-oriented mindset
What to Expect
A dynamic and inclusive work environment where you can be your true self
Year-round employee engagement and recognition programs
Competitive wages and comprehensive benefits including Medical, Dental, Vision, 401(k), and Employee Assistance Program
Paid time off including vacation, holidays, and sick pay
Disability coverage and life insurance
Complimentary employee meals and uniforms (with dry cleaning)
Exclusive global travel and employee discount programs with Four Seasons
Ongoing training, development, and career growth opportunities
Schedule & Hours
Full-time position
Must be available to work flexible shifts including early mornings, days, evenings, weekends, holidays, and overnight shifts as needed
Visa Requirements
Authorization to work in the United States is required for this role.