Maintenance Supervisor
Job Description
Join our Family
At Stars and Strikes, we’re focused on making sure you have a great time. We strive to create an exciting environment, where people can come relax, have fun, and receive outstanding service. We want you to leave with a smile on your face!
About Us
It was a cold rainy afternoon in the fall of 2003 when longtime friends and neighbors Jack Canouse and Chris Albano came up with the inspiration of Stars and Strikes. They realized there was a desperate need in the Metro Atlanta area for a place where people of all ages could go to have clean, safe fun. So, with drinks in hand and time to spare, the boys got to planning. They imagined a place with top-notch guest service, thousands of square feet of fun, delicious food, personable staff members, and of course a fully loaded bar ran by the best bartenders in the business. After months of hard work and planning, Jack and Chris turned their rainy day ambitions into a reality. In June 2005 they opened their first center in Cumming, Ga.
The original location was soon followed by new centers in Metro Atlanta: Dacula/Lawrenceville, Dallas, Stone Mountain, Sandy Springs, Woodstock, Loganville, Buford/Mall of Georgia. 2006 saw the expansion of the company outside of the Metro Atlanta area in Columbus and Augusta, Georgia, Huntsville, Alabama, Smyrna, Tennessee and Summerville, South Carolina. Sweeping the South with their fun-filled dream was not just the work of two men but a group effort of many friends, family members and key team members. Stars and Strikes is truly a unique place where friends, family, and fun come together to make lasting memories.
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Stars and Strikes is looking for a Maintenance Supervisor to join our team. The position will be based out of our Smyrna TN location and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.
The ideal candidate is prompt and reliable, has support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities:
- Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
- Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory.
Requirements:
- High school diploma or GED required; Bachelor's degree or certification preferred
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Ability to lift to 55 pounds
- Problem-solving skills and mechanical aptitude
- Computer skills including Microsoft office
- Knowledgeable about all safety requirements
About Stars and Strikes
Stars and Strikes is a Family Entertainment Center dedicated to the success of our team as well as the success of our community. Our employees enjoy a work culture that promotes fun, team work, giving back, keeping our building clean, listening and respect.
Stars and Strikes benefits include l health care, paid time off, retirement savings and professional development.
Employees can also take advantage of our team member Perks. Half off food, free fountain Drinks, six free games of bowling per day and a host of more things that we offer.