Job Description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary
The Facility Executive - Soft Services is responsible for managing and coordinating all soft facility services within the branch office to ensure a clean, safe, and efficient working environment that supports business operations and enhances customer experience. This role focuses on managing vendor relationships, service quality, and compliance with banking industry standards.
Key Responsibilities
Soft Services Management
Oversee daily housekeeping operations including cleaning schedules, quality control, and staff supervision
Manage pest control services and coordinate regular treatments to maintain hygienic standards
Coordinate waste management services including secure document disposal and recycling programs
Supervise landscaping and grounds maintenance for branch premises
Manage catering services for meetings, events, and employee facilities
Vendor Management
Establish and maintain relationships with soft services vendors and contractors
Monitor service level agreements and ensure compliance with contracted standards
Conduct regular vendor performance reviews and implement improvement plans
Negotiate contracts and manage budgets for soft services categories
Coordinate vendor access and security clearances in accordance with bank policies
Compliance and Security
Ensure all services comply with banking regulations and security requirements
Implement and monitor health and safety protocols for service providers
Coordinate background verification for all service personnel accessing bank premises
Maintain documentation for regulatory audits and compliance reporting
Monitor adherence to environmental and sustainability standards
Quality Assurance
Conduct regular inspections and quality audits of all soft services
Implement customer feedback systems and address service-related concerns
Develop and maintain standard operating procedures for all service categories
Track key performance indicators and prepare regular service reports
Coordinate emergency response procedures for facility-related incidents
Administrative Functions
Manage service schedules and coordinate with branch operations
Process invoices and maintain accurate records of all service activities
Prepare budgets and cost analysis reports for soft services
Coordinate with IT support for facility-related technology needs
Liaise with branch management on space planning and utilization
Location:
On-site –Bengaluru, KAScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.