Client Support Technician

SMS is looking for a Tier 1 Client Support Technician to join our team. In an environment consisting of Windows/Linux workstations, various networks, local and cloud applications, you’ll be responsible for providing rapid and accurate answers and information to customers via phone, email, and live chat. You’ll also be responsible for creating, updating, and closing out help desk tickets.  We’re looking for someone with 2+ years of experience in a customer support role. You should have strong written and verbal...