Job Description
Provides massage services to members and guests. Assists in revising massage schedules. Completes established competencies for the
position within designated introductory period. Other related duties as assigned.
General Functions:
Schedules appointments and always on time
Provides consistent professional massage and body treatments in accordance with spa protocols and
accepted certification practices
Informs and educates guests about specific wellness concerns
Demonstrates flexibility with schedule
Possess knowledge and understanding of all servies offered
Performs prep work and cleans massage area after each customer
Restocks supplies
Responds to customer questions and concerns in a professional and courteous mannder.
Attends and participates in staff meetings on a regular basis
Communicates with management regarding any/all issues that require attention
Utilizes resources efficiently and effectively
Maintains safe environment
Participates in Performance Improvement activities
POSITION QUALIFICATIONS
MINIMUM EDUCATION: High School graduate or GED equivalent. Graduate of accredited school of Massage
Therapy
PREFERRED EDUCATION:
MINIMUM EXPERIENCE: 1 year related experience as massage therapist. Experience in customer services.
PREFERRED EXPERIENCE:
REQUIRED CERTIFICATIONS/LICENSURE: National/State license required through the National Certification
Board for therapeutic Massage and Bodworks (NCBTMB) and/or Federation of State Massage Therapy Borads
(FSMTB)
PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life
Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of
hire.