Job Description
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.
The Women’s Health Account Manager is responsible for driving territory growth and profitability through providing service and the resolution of issues. The WH Account Manager has call point ownership on any of the accounts within the geography.
This is a field-based sales position covering Dallas. Fort Worth, and some surrounding areas.
- Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs
- Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
- Ensures customer retention by developing relationships with Women’s Health practitioners at multiple levels, including decision-makers and other key stakeholders.
- Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned Women’s Health accounts.
- Educate Women’s Health personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
- Provide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
- Maintain knowledge of all connectivity products (i.e., Care 360, e-orders, e-prescribe) and new tests.
- Ensures compliance with company polices and government regulations.
ADMINISTRATIVE
- Accurately forecast monthly and quarterly sales.
- Effectively manage pipeline via Salesforce.com (SFDC) platform.
- Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.
- Perform all trainings within assigned timelines, demonstrating proficiency.
- Ensure compliance with company polices and government regulations.
Required Work Experience:
- Five (5) years of successful experience providing services to healthcare providers.
- Three (3) years of sales experience.
Knowledge:
- Knowledge of Women’s Health, Healthcare Industry and general economics of business.
Skills:
- Ability to develop and sustain strong customer relationships, strong planning and organizational skills.
- Excellent oral and written communication and presentation skills.
- Solid PC skill including Microsoft Software.
Education
- Bachelor’s Degree Business, Marketing or Life Sciences (Required)
Licenses and Certifications
- Valid driver’s license (Required)