Social Media Coordinator

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

This is a full-time role within the social media team. In this role, you will report to the Director, Social Media, working closely with the social media and marketing teams. Your work will support venue marketing, communications, and event marketing initiatives ranging from clubs to stadium-level concerts across Canada. You will be part of the team responsible for day-to-day social publishing, content creation, community management, and night-of-show social coverage.

WHAT THIS ROLE WILL DO

• Execute organic social media publishing across multiple social channels, ensuring content is accurate, approved, and aligned with brand standards

• Support the planning, coordination, and execution of social content across venues, events, festivals, and brand campaigns

• Capture, create, edit, and publish content for concerts, events, venues, and festivals, including during evenings and weekends

• Coordinate and maintain content calendars, scheduling content, and managing publishing timelines across multiple platforms

• Write social copy and pair content with creative assets for a variety of venue brands, event types, audiences, and social channels

• Proofread copy and review creative assets to ensure accuracy, quality, and consistency before publishing

• Create and adapt social media assets using approved templates, photography, video, and graphic elements

• Support community management by monitoring comments, messages, and customer inquiries, responding where appropriate and escalating issues as needed

• Provide real-time social support during events, including content capture, posting, audience engagement, and issue escalation

• Collaborate with the Social Media Manager and Director to execute content plans for key venues, events, and campaigns

• Stay current on social media trends, platform updates, and emerging content formats relevant to Live Nation Canada's channels

• Maintain organization across shared calendars, project management platforms, content trackers, and team documentation

• Create and refine reporting and analytics frameworks, establishing key metrics and KPIs to monitor trends, assess results, and drive continuous improvement

• Work within social listening platforms and analytics tools to deliver reporting on audience feedback, market trends, and sentiment data

• Assist with designing and formatting polished presentation decks for meetings, pitches, and project reporting

• Support special projects and perform other related duties as assigned

WHAT THIS PERSON WILL BRING

• 1–2 years of experience working with social media platforms including Instagram, Facebook, TikTok, X, YouTube, Snapchat, and emerging platforms

• While this is a 9:00 AM–5:00 PM in-office role, availability to work evenings and weekends is required to support concerts, festivals, and live events

• Experience with Google Workspace, Asana, Slack, Sprout Social, Canva, Pulsar, Powerpoint and similar workplace tools is considered an asset

• Basic graphic design and social video editing skills, including resizing, adapting, and editing assets for social media platforms and presentation decks

• Strong written communication and copywriting skills, with the ability to adapt tone and messaging across different brands and audiences

• A passion for live entertainment, music, events, marketing, and social media

• Exceptional organizational skills with the ability to manage multiple priorities, deadlines, and projects in a fast-paced environment

• Strong attention to detail and commitment to delivering accurate, high-quality work

• A creative mindset with a willingness to learn, contribute ideas, and take initiative

• A positive, collaborative attitude with professionalism, integrity, and discretion

• Comfortable working both independently and as part of a team in a dynamic, high-volume environment

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych 

• YOURSELF:  Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets 

• WEALTH: RRSP program with company match, Stock Program Reimbursement 

• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support 

• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings 

• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support  

We thank all candidates for their interest, only those who will be selected for an interview will be contacted.

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The expected compensation in British Columbia is: $62,000-65,000

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management. 

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.