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Job Description
- To analyze the local application cases raised from distributors or end users to provide the integral solution, and escalate to regional support if necessary.
- Provide the training program to local distributors, evaluate their application service ability and ensure distributors should provide qualified services to end users.
- Provide the professional application services to local KOL customers, establish the good relationship with doctors and increase the satisfaction of Mindray product and academic services.
- Regularly refresh and follow up the pending application problems and requirement from users and align with local internal and external team.
- Self-develop the training material and provide the qualified training program to distributors and end users as a trainer, and help department to develop internal trainers for the further education events.