Job Description
Job Description
Key Responsibilities
Account Management & Sales Execution
Support Channel/ Sr. Key Account Manager in managing day-to-day customer relationships and ensuring strong collaboration with assigned key accounts.
Assist in developing customer-specific business plans, including sales targets, promotional programs, trade terms, and pricing strategies.
Track and analyze sell-in, sell-out, and market share performance; identify risks and opportunities and recommend actions accordingly.
Coordinate with cross-functional teams (Marketing, Supply Chain, Finance, Trade Marketing) to ensure flawless execution of promotions, launches, and in-store activities.
Monitor customer P&L and support the preparation of sales forecasts, budget planning, and monthly business reviews.
Promotion & Trade Marketing Support
Work with Trade Marketing to execute channel strategies and shopper programs in key accounts.
Ensure timely setup of promotions, product listings, planograms, and merchandising activities.
Track and evaluate promotional effectiveness and support continuous improvement.
Operational Excellence
Support negotiation preparation by compiling data, insights, and documentation for annual business agreements or quarterly reviews.
Manage operational processes such as order coordination, on-shelf availability follow-up, issue resolution (pricing, delivery, claims), and customer system management.
Maintain up-to-date account information in internal systems and regularly update sales dashboards.
Qualifications
Education & Experience
Bachelor’s degree in Business, Marketing, or a related field.
3–5 years of experience in FMCG sales, trade marketing, or key account support roles. Experience with major retailers in Taiwan (e.g., PX Mart, Carrefour, Watsons, Cosmed, 7‑Eleven) is a plus.