Recruitment and Zone Support, Analyst

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

- Contributes to the Agency Business Development department by providing comprehensive administrative supports to the Zone/Team Head and ABDD team in supporting business development activities.
- Assists Team Head in monitoring agent conducts to comply with regulatory requirements and formulating business plans to achieve business targets through implementation / execution of marketing/incentive initiatives and in providing sales supports to agency force; also, in supporting cross teams and departments projects and events.

Responsibilities:

• Consolidates and validates supporting documentations for new agents with finance package
• Provides professional service and support to agency, and liaise with internal departments to resolve complicated issues
• Handles agency enquiries and provide accurate and timely response
• Raises suggestions / improvement ideas on business issues and workflow to drive operating efficiency
• Assists in license application, processes new contract application
• Controls agent licenses and keep update records
• Investigates Agent Complain cases
• Promotes Dos and Donts to agencyMonitors performance of agency in order to ensure agents align with company guidelines and comply with regulatory requirements
• Assists Zone/Team Head to liaise cases with regulator
• Manages team contests & budgets, follows through on progress, results and award arrangement
• Conducts business analysis for Zone/Team Head in diagnosis of business
•  performance and assists Zone/Team Head for preparing management reports
• Initiates and drives Zone level business development initiatives
• Develops promotion tactics for driving business and convention results
• Leads and handles ad-hoc projects and assignments for Zone/Team Head
• Performs other responsibilities and duties assigned by supervisors to meet operational and/or other requirements

Requirements:

• University / college graduate, preferably in Business Management/ Marketing/ Finance/ Economics
• Preferably 1-2 years' working experience in financial institutions
• Effectively communications and interpersonal skills
• Strong time management and project support skills
• Proficient in both written and spoken English and Cantonese
• Administration knowledge in responsible area(s)
• PC Knowledge and Chinese input is a must. Computer-literacy; conversant in MS Word, Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.