Account Director

Company description As part of Publicis Groupe, we unleash the power of creativity, data, and media to deliver personalized experiences at scale

We have one of the most robust data sets in the industry and world-class marketplace connections and buying scale

You can’t escape it

Our moment is as complex as it’s ever been

An era of blink-and-you’ll-miss-it that’s always whizzing, scrolling, streaming by

And it’s not slowing down

Yet instead of staying connected — moving people with real human insight — marketers feel even more disconnected

Frantically optimizing with only the next few minutes in mind

Trying to solve this ever-evolving puzzle with a short-term focus

Instead of pioneering an ever-expanding universe . . . . .

And all the creative solutions that await us

At Starcom, it’s never scared us when the kaleidoscope of marketing added another shiny mirror

We’ve seen this as an opportunity since Leo Burnett first reached his hands to the stars

To move the brands we support every day by truly knowing the real people who support them

Responsibly unlocking possibilities across new channels, new technologies, new data opportunities, and beyond

It’s our opportunity to pioneer the next new world for your business

And to prove that media . . . is always the message

We know the next ten years will look a lot different

So will the ten after that

That’s where our expertise comes in to explore and decipher it all alongside you

Our people help you navigate what’s next, moving your business forward to the future by moving your customers forward today

These days it’s no longer what you shout from the mountaintops

It takes true insight to move people at the human level — in a powerful, lasting way

Because how you move people moves your business for good Overview Role Purpose As an Account Director, you will lead key client relationships, guide media strategy, and support the delivery of effective, insight‑driven campaigns

You’ll work closely with the Business Director and cross‑functional teams to develop innovative, creative, and measurable solutions that help clients achieve their objectives

You’ll also play a central role in supporting and developing your team, fostering a collaborative and inclusive environment

Key

Strategy, Planning & Implementation Develop media and communication strategies that align with client goals, working independently or in partnership with strategists and external agencies

Translate client briefs into clear, innovative media recommendations supported by strong planning principles

Ensure planning processes, templates, and internal frameworks are followed and adapted appropriately

Apply knowledge of benchmarks, trading strategies, and contractual

to planning and recommendations

Collaborate with the Investment Director on major partnership opportunities and negotiations

Identify opportunities to connect clients with relevant services across the Groupe where beneficial

Client Service Build trusted, long‑term client relationships and ensure day‑to‑day service meets agreed expectations and timelines

Develop a deep understanding of each client’s business, priorities, and industry context, adapting support accordingly

Navigate category‑specific advertising

(e.g., alcohol, gaming, healthcare) and ensure compliance

Maintain high standards of quality across all client deliverables

Client Management Oversee the development and delivery of media initiatives that meet client objectives and deadlines

Proactively identify opportunities to support client growth, such as sharing insights, training, or emerging media trends

Highlight relevant Groupe services (SEO, SEM, content, PMX) where they add value

Manage client relationship challenges constructively and escalate emerging issues early

Contribute to new business opportunities where aligned with your expertise

Team Management Guide the planning and activation of campaigns to ensure alignment with overall strategy

Support your team in developing strong media concepts and communication plans, ensuring processes are clear and effective

Partner with Activation teams to ensure ideas are delivered effectively and adapted to market conditions when needed

Ensure quality control processes are followed and deadlines are met, including early collaboration with internal teams

Communicate issues promptly and transparently with both internal teams and clients

Lead weekly WIP meetings with your team and share key updates in Director forums

Team Development Foster a positive, inclusive, and collaborative team culture aligned with Starcom’s values

Provide coaching, guidance, and constructive feedback to support team members’ growth

Conduct regular performance and development reviews

Create training opportunities for Coordinators and Planning Executives and mentor Client Managers

Financial Management Monitor, forecast, and re‑forecast client financials to ensure accuracy and transparency

Communicate changes such as budget shifts or campaign adjustments in weekly Director WIP meetings

Understand each client’s financial

, including financial year cycles, credit insurance, and commission structures

Ensure contractual obligations and performance‑linked KPIs (e.g., bonus pools) are understood and managed appropriately

Skills & Experience We welcome candidates with a range of backgrounds and experiences

You’ll be a great fit if you bring: Extensive experience in media strategy, client leadership, or related fields (typically 8+ years)

Relevant

or equivalent practical experience

Strong capability across Word, PowerPoint, and Excel

Solid understanding of media industry trends, both historical and current

Confident financial management skills and commercial awareness

A collaborative leadership style that supports team wellbeing and high‑quality work

What We Offer A supportive, inclusive workplace where diverse perspectives are valued

Opportunities to lead meaningful client work and shape strategic direction

Access to ongoing learning, development, and career progression

The chance to work with talented teams across digital, media, and creative disciplines

Additional information Publicis Groupe

: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses

You can learn more

at www.publicisgroupeanz.com

Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing

A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us." Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network

Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes

A culture of open feedback and support to reach your goals through our Career Conversations program

A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees

Leave

including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service

Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave

Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs

A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses

Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/ Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network

If you don't tick every box in this ad, please don't rule yourself out

Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement

We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply

Diversity

Inclusion

Equity

More than just words; these are part of our DNA

At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation

We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate

We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions

Uniqueness is powerful; without it, we wouldn't be where we are today

So be you — we like it that way

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process

If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.