Job Description
Everforth ECS is seeking a Software Developer to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding.
The ECS Team provides focused agile software development and maintenance for a mission-critical application for the government. Today, the application is a client server application developed using Microsoft .NET that supports a database repository of DNA profiles from individuals, unsolved crime scene evidence, and missing persons. The software allows local, state, and national laboratories to compare DNA profiles electronically, thereby linking serial crimes to each other and identifying suspects by matching DNA profiles from crime scenes to individuals’ profiles. Additionally, the software is used to assist with the identification of unidentified human remains, missing persons and disaster victims.
The UX Research / Graphics support role will support the program by providing expertise to the program with delivering the following responsibilites:
• The UX Researcher plays a central role in driving mission-aligned interface improvements by translating operational user behaviors and feedback into actionable design intelligence. This role bridges user research, data analytics, and Agile engineering to ensure that interfaces and communications are intuitive, efficient, and calibrated to the cognitive demands of end-users and government leadership.
• Conducts user research activities supporting the design, engineering, and continuous improvement of UI and UX capabilities across communciations and web interfaces.
• Plans and executes structured user research studies, discovery interviews, task analyses, and usability evaluations to inform interface and communication designs.
• Develops user personas, journey maps, workflow diagrams, and behavioral models that translate operational mission needs into actionable UI/UX and communication requirements.
• Analyzes qualitative and quantitative user feedback, platform engagement metrics, heat map data, clickstream analytics, and survey results to identify usability gaps, friction points, and interface/communciation improvement opportunities.
• Produces research reports, findings summaries, and design recommendations that guide UI designers, front-end engineers, and technical writers in developing intuitive and mission-aligned interfaces/communications.
• Performs other duties as assigned.